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Introducing Impero Connect

Efficient, flexible remote access software for highly secure organizations

Impero Software is delighted to introduce Impero Connect, a remote access solution that's purpose-built to protect devices, servers, networks, remote employees, and sensitive data. Support any device or server, from desktops and smartphones to highly sensitive ATMs, POS machines, smart factory devices, and medical equipment. Impero Connect offers flexible deployment options for cloud, on-premises or hybrid environments. Make sure your organization can run effectively and safely, no matter where people and devices connect. 

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Previously known as Netop Remote Control, Impero Connect is a premium remote access software tool used by 42% of banks and half of the Fortune 100.

Impero Software acquired Netop in 2021, keeping the core development team intact. With the acquisition, our remote access solution gained resources that will elevate our software development and customer service capabilities to new levels. Our team is committed to making sure Impero Connect remains the best and most secure remote access software available. With the backing of a world-class private equity company, Investcorp, we are more excited about our capabilities than ever. Join us for our upcoming live demo to see the Impero Connect solution in action.

Enterprise-Ready Secure Remote Access

What makes Impero Connect ideal for companies that value security? Our 40+ years of experience working with the world's top retailers, financial institutions, manufacturers and healthcare organizations. That experience has helped us develop a set of tools that is finely tuned to complex devices, networks, and data. 

  • Connect with confidence to secure servers, ATMs, medical devices, IIoT devices and more
  • Fully compliant with PCI DSS, HIPAA, GDPR and other regulatory guidance
  • Industry-leading encryption, role-based access management, compatible with zero-trust security frameworks
  • Security controls including IP filtering, time-of-day filters, application whitelisting, and confirm access via email (CAvE)
  • Robust audit and compliance features

Remote Support Across Platforms and Devices

No other solution has more flexibility, enabling connections to obscure, outdated and custom operating systems.

  • PC and Mac remote desktop
  • Android and iOS devices
  • Servers and networks
  • Specialized machines: IIoT, ATMs, medical devices, digital signage, kiosks, HVAC systems and more
  • Unattended devices
  • Virtual Machines

We also have new tools and resources for managed service providers, helping them easily support multiple clients using Impero Connect. 

Feature-rich Remote Desktop Solution

Impero Connect has been developed based on decades of insights from the world's top companies. Some of our clients use Connect as a standalone remote-access process that is far more secure than RDP or VNC, allowing safe connections to ATMs in environments built for regulatory compliance.

Other customers use many-to-one connections to support remote workers and train other help desk professionals. Many of our technology partners bundle our software into complex medical devices, IIoT machines, or retail-hardened PoS devices because only Impero Connect has the security, stability, and flexibility to deliver what they need:

  • KVM controls
  • Real-time screen sharing
  • Integrated file transfer
  • Quick, browser-based remote connections via the Portal
  • Integrations with ADFS, Azure AD and other directory services
  • Role-based access controls
  • One-to-many, and many-to-one connections to resolve issues quickly
  • Video logging and unalterable audit logs
  • Chat support
  • Intel vPro integrations

Contact us today for more about our OEM and partner programs.

Impero Connect is a remote access solution that’s purpose-built for security. Support any device or server, from desktops and smartphones to highly sensitive ATMs, POS machines, smart factory devices, and medical equipment. Impero Connect offers flexible deployment options for cloud, on-premises or hybrid environments. Make sure your organisation can run effectively and safely, no matter where people and devices connect. 

 

 

 

Frequently Asked Questions

What will happen to Netop Remote Control?
For now, not much besides the name change to Impero Connect. Same core team, with more resources at their back.
Is Netop Remote Control software changing?
There are no changes being announced at this point. All the security frameworks our products are built on continue to be the most robust in the industry. Contact your account representative if you have questions about your organization’s deployment.
What should I know about Impero Software?
Impero Software has worked with education institutions around the globe since 2002With the acquisition of Netop in 2021, the company now supplies the corporate environment as well, offering secure remote access solutions to companies in 90 countries. Impero Software strives to be the first line of defence in the digital world by providing safe and effective digital workspaces and learning environments. Impero Software is a portfolio company of Investcorp, a private equity firm based in Bahrain with assets under management of $35.2 billion.
Will pricing change?
We are not announcing any pricing changes at this time.
Do I need to download or upgrade anything?

Here is the last version of Netop Remote Control. Previous versions can still be found here as well. Note that the next release will be called Impero Connect v12.9.

Are there firewall or proxy settings I should re-configure?
For customers using the Netop Remote Control Portal, we recommend updating settings per instructions in this Support article while the change to Impero Connect Portal is made.
Will I need a new license key?
Yes, Impero Connect v12.9 will be a major release and will require a new license key. Customers who have a current Advantage agreement will receive a new license key automatically.
What about prior versions? Will I lose any backward compatibility?
No, Impero Connect is primarily a change to the name and branding. Modules with the Impero Connect branding will continue to work as normal with older modules with Netop Remote Control branding.
Does this impact my subscription to the Netop Remote Control Portal?
We’re changing the name to Impero Connect Portal, and there is no change to subscription expiration date or user or device quantities. The Portal URL will change and the existing URL will automatically redirect to the new one. More information here.
What platforms does Impero Connect support?
With Impero Connect, users have broad platform support across 40+ operating systems. As of now, Impero Connect works with Windows 10, MacOS, Android, Linux, iOS, Ubuntu and TCxSky.
How does this impact Netop's data policies? (e.g. cookies, privacy, GDPR)
An updated privacy policy covering all Impero products will be made available.
I'm a partner / reseller and I need to update our website with Impero Connect details. Where can I find the new logo, style guide and product information?
Does Impero Connect offer professional support and training?
Yes, our professional services team is available to optimize implementation time, address regulatory compliance frameworks, lower risk, and improve efficiency at any stage. Our experts can assist with training and onboarding for administrators and support staff, security server implementation, disaster recovery policies and moreContact your account manager for more information. 
Does Impero Connect have a free trial?
Yes, click here to start a free trial.

Absolutely Secure Remote Access

Impero Connect makes security the top priority

Impero Connect was purpose-built for devices and networks that demand faultless security. Our solution offers features that comply with and exceed security requirements set forth by multiple frameworks.

Among those features:

  • 256-bit AES encryption 
  • Centralized multi-factor authentication through Microsoft Azure, RADIUS, RSA SecurID and Smartcard options 
  • Granular control over all user permissions through individual or group definitions 
  • Closed User Group license keys 
  • Customizable security roles 
  • Application whitelisting for user access restriction 
  • Robust logging of remote devices, with customizable audit trails and session recordings 
  • Integration with Directory Services 
  • MAC or IP list-enabled machine access 
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Security features

Our solution is ideal for protecting remote employees, and the networks, servers, and highly secure devices they use - including ATMs, POS machines, manufacturing devices, and healthcare equipment.

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Supported platforms

Impero Connect supports Windows, MacOS, Android, iOS, TCxSky and a variety of Linux distributions, including Debian, Ubuntu, RedHat, and SUSE.

Regulatory compliance

Regulatory compliance

Impero Connect helps companies comply with and exceed requirements of frameworks such as GDPR, ISO 27002, HIPAA, and PCI-DSS. 

What Makes Impero Connect Unique?

Our focus on security, along with flexible deployment options and a high degree of customization, makes Impero Connect the preferred remote access solution in regulated industries such as finance, healthcare, retail, and manufacturing.

We make it simple for people to connect with confidence to any device, server, platform, or network. Impero Connect works with customers in more than 90 countries, alongside our technology partners Microsoft, NCR Corporation, Gilbarco Veeder-Root, Diebold Nixdorf, Toshiba Global Commerce Solutions and others. 

Make sure your organization can run effectively and safely, no matter where people and devices connect. Contact us to learn more, or sign up for our upcoming live demo event.